Our Services

Helping you help others.

Getting the most out of Raiser’s Edge is easy with our team of experts supporting you every step of the way. Below are just a few of the ways we can help you meet both your fundraising and administrative needs, so you can focus on doing the work that matters.

Online AND Offline Donation Processing

One thing that separates SuneerData from other data processing companies is our ability to facilitate the processing of donations in whatever form they take. Whether it’s online gifts and pledges, or cheques and other offline sources, we can ensure they’re promptly and efficiently processed into your system. Third party vendor information is easily imported into Raiser’s Edge.

Event Management

We ensure that all registrations for your organizations’ events are reflected in your donor records, and that all event fees and gifts are downloaded as batches and saved.

Database Integrity

We recognize how important your donors are to your organization. As new donor information becomes available, we can make sure their records are up-to-date, and that their information is kept secure and private. You can also save time and energy by allowing our team to scan and upload any necessary documents to individual records in Raiser’s Edge.

Stewardship

Our team can help deliver accurate and prompt tax receipts to your donors that meet CRA and IRS guidelines, as well as Acknowledgement and Thank You cards that can be merged for each individual donor.

Mailings

We can help segment your direct mail and prepare other mailings or online lists.

Reconciliations and Reports

We can assist your organization with the headaches of month-end and year-end reconciliations, in addition to providing customized and informative reports that can be hugely beneficial for future operations. We provide customized pledge reports, fundraising infographics and metrics, and year over year analysis.

Pricing

We believe in the nonprofits we work with. We wanted to fill the need we saw for low-cost data processing assistance for fundraising organizations.

We also know that the needs and requirements of organizations are constantly changing, and that’s why we decided to forego the cumbersome ties and limitations of binding contracts. That’s right - when you partner with SuneerData, there are no binding contracts!

Based on the volume of transactions your organization processes and other duties assigned to us, we will then set an incredibly competitive monthly price, all while maintaining the highest standards in terms of efficiency, accuracy and protection of your data.

Contact us for a more comprehensive and customized payment solution based on your unique requirements.

We also know that every nonprofit organization faces its own unique set of operational challenges. Don’t see a service or solution that you require listed above? We’re here for you. Contact us, and we will do our best to accommodate your needs.

Our commitment to secure and private service.

Policy Scope

SuneerData is responsible for the personal information in our possession or custody. This includes personal information that has been transferred to, or received from, a customer or third party during commercial activities for processing or other purposes to which they have consented. While we work in our client’s database, we take responsibility for ensuring that the login and password given to us by our client is always protected.

Audience

This policy applies to all our stakeholders; from employees and management, to contractors, business partners, clients and any other parties who have access to company data.

Consent

Suneer Data downloads donor information and donation information into the client CRM. We do not directly collect and utilize personal information. If data is provided to us by our client, it is used for the sole purpose of producing and mailing specific documents such as direct marketing pieces and various other electronic and/or printed materials.

Duration of information storage

Once the purpose for which the data that was sent to us by the customer has been fulfilled, said data is not saved by us in any form. We will not use customer data for any marketing or promotional materials, or for any reason other than to provide you with the agreed-upon service(s).

Data Accuracy

It is the customer's sole responsibility to ensure that the personal information provided to SuneerData for printed or electronic documents is accurate, and that they have the appropriate consent to use it. It is the responsibility of SuneerData to ensure 100% accuracy in downloading donation information and merging any information.

Employee Confidentiality

Our employees sign a confidentiality agreement with us, and our policy prohibits any unauthorized persons from viewing, copying, forwarding, altering or destroying information or data without explicit authorization. Only those employees who are directly involved in providing service will have access to customer data.

Contact forms

All data shared by customers in the website’s contact form such as name, email address and message is collected in order to address customer’s concerns and questions and to build a working relationship that benefits both parties.

Legal Regulatory Authority

SuneerData is based out of Toronto, Ontario, and are governed by the principles and criteria set forth in the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

Our website is securely encrypted

Every page on our website is secured under HTTPS encryption. This is one of the first steps taken to ensure we do everything possible to keep your data safe and secure.

Data Transfers

Specific protocols have been established that are strictly adhered to for data transfers between SuneerData and our customers.

Cookies and Analytics

We use Google Analytics to better understand how we can improve our website. We do not collect personal data; it is simply to help us improve our service to you.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.